About Us

Directions Welcome to Marlow Mercedes-Werks of Monterey County. Our full-service repair facility provides Mercedes-Benz, SMART car and Mercedes-Benz Sprinter service and repair of the highest quality. Our skilled technicians are intimately familiar with the vehicles we service, and take pride in providing preventive maintenance, diagnostics and repairs you can trust. Our independent repair shop also strives to deliver outstanding customer service by providing a clean, comfortable, and well-equipped waiting area; perks such as free shuttle service, before- and after-hours drop-off, and same-day service whenever possible. We know your time is valuable and do whatever we can to minimize any inconveniences related to having your vehicle serviced.

If you own a Mercedes-Benz, you’re probably a discriminating consumer who’s unwilling to trust your vehicle with just any repair shop. Understandably, you want to make sure the individuals who will work on your car are knowledgeable about well engineered German vehicles — specifically the Mercedes-Benz brand. Not only does Marlow Mercedes-Werks bring a combined 130 years of experience to the table, but each and every one of our employees owns at least one Mercedes-Benz. We’re not just a Mercedes-Benz repair shop; we are Mercedes enthusiasts who value the Mercedes-Benz brand as much as you do. 

Watch a video about our facility.

The Highest-Caliber Service for the Finest Vehicles on the Road

AwardsWe have been Monterey Bay’s trusted Mercedes-Benz dealership alternative since 2008. You don’t need to travel to a dealership for dealership-caliber service. Our independent Mercedes-Benz service center uses factory approved service products and utilizes the Mercedes Star Diagnostic System computer.

We possess many professional certifications including being a authorized BOSCH Service Center, an Automotive Service Councils of California (ASCCA) repair shop, and members of the Import Automotive Professionals 20 group.

Learn More About Our Service Warranty.

We Know Your Car and We Know (and Love) Your Community

marlow-team

In addition to being Monterey County’s premiere cost-effective independent Mercedes-Benz repair shop, we’re proud supporters of our community. We belong to the Monterey Peninsula Chamber of Commerce, and sponsor and support many local events. Not only do we work on the Peninsula, we live here. We’re committed to protecting and improving our area’s outstanding quality of life.

If you drive a Mercedes-Benz, Sprinter, or SMART car, we invite you to visit us at Marlow Mercedes-Werks. We’re your neighbors and look forward to getting to know you and your vehicle. Our goal is to exceed your expectations. We want all of our customers (both new and loyal) to know we appreciate your business and strive to exemplify this by providing unparalleled service, always with a smile. We invite you to contact us the next time you need a Mercedes-Benz, Sprinter, or SMART car Service and Repair Center.