The owner, Charlie Marlow has 27 years of experience working for Mercedes dealerships. He spent 14 years, up to Aug. 2007, as shop foreman at the local Mercedes dealership in Monterey. He also was shop foreman at Mercedes Benz of Pleasanton. Charlie has a long history of Mercedes factory training. While working for Mercedes, he attended several classes a year to stay up to date in all technical areas of Mercedes-Benz cars, as well as attended advanced specialized training offered only to the shop foremen of dealerships. Since 1990 Charlie has qualified as one of the top 200 Mercedes technicians in the nation (out of a field of over 3,000), earning him the title of “Master Technician.” Six of the times he qualified as one of the top 30 technicians in the nation earning him the title of “Master Guild Technician;” this enabled him to attend Mercedes training in Germany. Charlie’s wife Leslee and daughter Kim have also had past experience at Mercedes dealerships in different areas. Our family not only knows Mercedes inside and out, but we are passionate for Mercedes and support all the brand stands for.